Video Conferencing & Meeting Rooms
Room audio, cameras, displays and collaboration systems for meetings with people in the room and joining remotely.
Explore solutionUnified Communications & PABX
Bring business calls and collaboration together with PABX systems, IP telephony and communications solutions designed around the way your teams work.
A telephone system that fits your organisation
Missed calls, separate office telephone systems and difficult call transfers make it harder to serve customers. We provide unified communications and PABX solutions for organisations, bringing telephony and collaboration requirements into one implementation plan.
We start with your call flow: who answers, where calls need to go, how branches communicate and which staff work away from the office. We consider equipment, connectivity and support together, so the telephone platform fits the way your teams use it.
- Clearer call handling across teams and locations
- A practical route from separate systems to shared communications
- Equipment and support requirements considered together
What We Deliver
- IP PABX and VoIP telephone systems
- Business telephone equipment and configuration
- Call centre and contact centre solutions
- Audio and video conferencing systems
- Collaboration tools for office and remote teams
- Telephony maintenance and support within an agreed scope
Technology Options
Mitel, Grandstream, Yeastar. We confirm equipment suitability for your proposed system.
Plan the calls before selecting the platform
Bring these details to the first discussion so the proposed work can reflect your site, existing equipment and operational needs.
- Number of users, extensions and simultaneous calls
- Existing telephone lines, internet connection and internal network
- Call routing, transfers and branch-to-branch requirements
- Training, maintenance and handover arrangements
Where This Service Fits
- An office replacing an ageing telephone system
- A business connecting staff across branches
- A customer-facing team planning a call centre
- A remote or hybrid team bringing calls and meetings together
Your Questions, Answered
Practical considerations for planning this service.
Discuss your requirementsWhat is the difference between PABX and IP telephony?
A PABX manages calls and extensions within an organisation. An IP-based system carries voice over a data network. The right approach depends on the lines, handsets, network and applications already in use, as well as how the business handles calls.
Can a new system work across more than one office?
Yes. We plan multi-branch communications around your connectivity, extension requirements and call flows. We review these with you before agreeing on the design and equipment.
What information helps you prepare a telephony quotation?
Share the number of staff and sites, details of your current telephone system, the calls you need to handle and any handsets you hope to retain. We will review compatibility and support arrangements with you.
Related Solutions
Consider the systems and services that connect with this project.
Network Infrastructure
Network design, structured cabling, switching, wireless connectivity and LAN or WAN deployment for business sites.
Explore solutionManaged IT Services & Support
On-demand and managed support for business ICT, networks, telephony and audiovisual systems within an agreed scope.
Explore solutionDiscuss Your Project with Us
Tell us what you need to improve, where the work is required and which systems are already in place.